Refund Policy

Refund Policy for Z Image Turbo

Thank you for choosing Z Image Turbo ("we," "us," or "our"). If your purchase doesn't meet your expectations, please review the refund terms below.

Refund Request Window

Refund requests must be submitted within 10 days of purchase.

Eligibility

The product must be unused (where applicable).

Please note: Add-on credits are non-refundable.

How to Request a Refund

To request a refund, please send an email to support@zimageturbo.art and include:

• Your account email address
• The reason for the refund

Review and Processing

Once we receive your refund request, we will review it and notify you of the outcome. If approved, the refund will be processed to your original payment method.

Please note that the refund amount may be subject to a processing fee not exceeding 6% of the initial payment amount.

Contact

If you have questions about applicable fees or require further details, please contact our customer service team at support@zimageturbo.art for assistance.